Welcome to Pure Water Diagnostics. By using our website www.purewaterdiagnostics.com and engaging our services, you agree to comply with and be bound by the following Terms and Conditions. Please read these carefully before using our services.
2. Services Offered
Pure Water Diagnostics provides maintenance services for ponds, aquariums, and water features, including water quality testing, cleaning, and equipment maintenance. Services are available throughout the South East of England.
3. Service Availability
Service availability may vary depending on your location, appointment availability, and the nature of the service requested. We reserve the right to refuse service if circumstances make it impractical.
4. Payment Terms
- Payments are due upon receipt of the invoice unless agreed otherwise.
- We accept payment via [insert payment methods: bank transfer, credit card, etc.].
- Any overdue payments may incur interest at [insert interest rate]% per month.
5. Cancellation and Rescheduling
- Customers can cancel or reschedule appointments up to 48 hours before the scheduled time without incurring a fee.
- Cancellations made less than 48 hours before the appointment may incur a fee of £[insert amount].
- If we need to reschedule due to unforeseen circumstances, we will notify you as soon as possible and arrange a new appointment at your convenience.
6. Limitation of Liability
Pure Water Diagnostics takes great care in maintaining the health of your ponds, aquariums, and animals. However, we cannot be held liable for:
- Pre-existing conditions of animals, water features, or equipment.
- Accidents or damages arising from conditions beyond our control (e.g., weather, poor water quality, or natural disasters).
- The death or illness of animals resulting from factors unrelated to our service.
7. Equipment and Materials
All equipment and materials supplied during our services remain the property of Pure Water Diagnostics until full payment is received. We cannot be held responsible for any damage caused by third-party equipment or materials that you provide.
8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.
Effective Date: 1st October 2024